Frequently Asked Questions
Why choose The Cornwall Hamper Company?
We are passionate about showcasing the very best of Cornwall through beautifully presented hampers filled with quality Cornish food, drink, and artisan treats. Whether you're celebrating a special occasion, thanking a client, or sending a thoughtful gift, we're committed to delivering a genuine taste of Cornwall.
How can I contact The Cornwall Hamper Company?
You can contact us via our website contact form, email, or telephone. We'll be happy to answer any questions about our hampers, products, or delivery options.
Do you cater for dietary requirements?
Many of our products are suitable for specific dietary preferences, and ingredient information is available where provided by the manufacturer. If you have any questions regarding allergens or dietary requirements, please contact us before ordering.
Can I order multiple hampers for different delivery addresses?
Currently, each order can only be sent to one delivery address. For multiple delivery addresses, please place separate orders or contact us for assistance with larger orders.
Do your hampers contain alcohol?
Some of our hampers include alcoholic beverages, while others are completely alcohol-free. Product descriptions clearly state whether alcohol is included.
What happens if the recipient is not at home?
Our courier will usually leave delivery instructions or attempt redelivery depending on the service selected. Tracking information will be provided where available.
How are hampers packaged?
Every hamper is thoughtfully presented in a stylish gift box, creating a wonderful unboxing experience for the recipient. Because many of our products are perishable, each gift box is carefully enclosed within insulated packaging to help maintain quality and freshness during delivery.
To provide extra protection, we securely pack and cushion every hamper to prevent movement in transit, ensuring your Cornish goodies arrive safely, beautifully presented, and ready to enjoy.
Are your products sourced from Cornwall?
Yes. We pride ourselves on supporting Cornish producers and suppliers. Our hampers showcase some of the finest food, drink, and artisan products Cornwall has to offer.
Can I create my own hamper?
We offer a selection of optional products and extras that can be added to many of our hampers. If you're looking for something bespoke, please contact us and we'll be happy to discuss your requirements.
Do you offer corporate gift hampers?
Yes. We provide corporate gifting solutions for businesses of all sizes, including client gifts, staff rewards, Christmas hampers, and promotional gifting. Please contact us for bespoke quotations and bulk orders.
Can I add a personalised gift message?
Yes. You can include a personal gift message with your order, which we will print and include with the hamper at no additional cost.
What is included in your hampers?
Each hamper contains a carefully selected range of premium Cornish food and drink products sourced from trusted Cornish producers. The exact contents are listed on each product page. We also offer a range of optional extras so you can personalise your gift.
Do you deliver throughout the UK?
Yes, we deliver to mainland UK addresses. Delivery options and charges are displayed during checkout. Some locations may require additional delivery time.
Can I choose a delivery date?
Yes. Each product page includes a delivery date picker, allowing you to select your preferred delivery date before adding your hamper to the basket.
If no delivery date is selected, we'll automatically dispatch your order on the next available dispatch day. We carefully schedule deliveries to ensure your hamper arrives as fresh as possible and ready to be enjoyed.
You can also include any additional delivery instructions during checkout, and we'll do our best to accommodate them.
Can I send a hamper directly as a gift?
Absolutely. Most of our customers send hampers directly to friends, family, colleagues, or clients.
No pricing information is included in
gift deliveries.
How can I ask a question before ordering?
Use our Contact page and include your question and the product name, so we know what you’re asking about.