Cancellation policy

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Subscription Cancellation Policy

Last updated: October 2026

The Cornwall Hamper Company offers selected subscription products which are billed and delivered on a recurring basis.

Cancelling a Subscription

Customers may cancel their subscription at any time by contacting us at hello@thecornwallhampercompany.co.uk or by managing their subscription through their online account where available.

Cancellation requests must be received at least 5 working days before the next scheduled billing date to prevent the next subscription order from being processed.

Renewal and Billing

Subscriptions automatically renew according to the selected subscription frequency unless cancelled by the customer.

By purchasing a subscription product, customers authorise Cornwall Hamper Company to charge the payment method provided for each recurring order until the subscription is cancelled.

Refunds

Orders that have already been processed, packed, or dispatched cannot be cancelled and are subject to our Refund Policy.

Due to the perishable nature of many food products, refunds may only be available for damaged, defective, or incorrectly supplied goods.

Changes to Subscription Products

Cornwall Hamper Company reserves the right to change the contents of subscription hampers where necessary due to seasonal availability or supplier changes. Any substitutions will be of equal or greater value where possible.

Contact Us

If you have any questions regarding your subscription, please contact:

Cornwall Hamper Company
Email: hello@cornwallhampercompany.co.uk
Website: https://thecornwallhampercompany.co.uk